Hibajee com Privacy Policy — Your Data, Our Responsibility

1. Opening Statement

Hibajee com ("we", "us", "platform") takes your privacy very seriously. This Privacy Policy Explains how we collect, use, and protect your personal information. By using our website or app, you agree to this Privacy Policy.

We believe every user has the right to know where their data goes and how it's used. That's why we've built this policy around full transparency — no hidden clauses, no complex legal jargon.

This privacy policy applies to all services, websites, mobile apps, and other digital platforms of hibajee com. Where a third-party service has its own separate privacy policy, that policy will apply to that service.

2. What Information We Collect

Hibajee com only collects information necessary to provide its services. We do not collect data beyond what is required.

Information You Provide Directly

When you register or use services on hibajee com, the following information is collected directly from you:

• Identity Information: Full name, date of birth, and national ID number (for KYC verification).
• Contact Information: Mobile number, email address.
• Financial Information: Payment method details (Bkash/Nagad number), transaction history.
• Account Information: Username, password (encrypted), and gaming preferences.

Automatically Collected Information

When you use our platform, certain information is collected automatically:

• Device Information: Device type, operating system, and browser version.
• Network Information: IP address and type of internet connection.
• Usage Information: Page visits, session duration, links clicked.
• Cookies & Local Storage: To remember your login state and preferences.

3. How Your Information Is Used

Hibajee com uses your information only for specified purposes. We will never use your data in ways you have not consented to.

Primary Use Cases

• Account Management: To create your account, manage logins, and ensure security.
• Service Delivery: To keep betting, gaming, and payment services running smoothly.
• Security: To prevent fraud, money laundering, and other illegal activities.
• KYC Verification: To meet international legal obligations.
• Service Improvement: For statistical analysis to improve the user experience.
• Customer Support: To handle your questions and complaints.
• Bonuses & Offers: To send you relevant offers based on your preferences.

Marketing Communications

With your consent, we may send you promotional SMS or emails. You can withdraw this consent at any time — through your account settings or by contacting our support team.

4. Data Storage & Security

Hibajee com stores your data with the highest level of security. Our data protection measures meet international standards.

Technical Security

• SSL/TLS Encryption: All data transfers are encrypted with 256-bit SSL.
• Password Hashing: Passwords are never stored in plain text — bcrypt hashing is used.
• Firewall Protection: Advanced firewall and DDoS protection.
• Regular Audits: Regular penetration testing conducted by third-party security experts.
• Two-Factor Authentication: Two-Factor Authentication (2FA) for sensitive actions.

Data Retention Period

Your data is retained while your account is active. After account closure, certain information may be kept for up to 5 years due to legal obligations. Once that period ends, your data is securely deleted.

5. Sharing Data with Third Parties

Hibajee com never sells or rents your data to third parties for commercial purposes. That said, there are a limited number of situations where sharing information is necessary.

When Information May Be Shared

• Payment Processors: Information is shared with bKash, Nagad, and Rocket as needed to process deposits and withdrawals.
• Legal Authorities: When required by court order, regulatory authority, or law enforcement.
• Security Partners: With security agencies to prevent fraud and money laundering.
• Technology Service Providers: Hosting and infrastructure providers who operate under strict confidentiality agreements.

Even in the above cases, only the minimum necessary information is shared. All third parties are required to comply with hibajee com's privacy standards.

6. Cookie Policy

Hibajee com uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Cookie Types

• Essential Cookies: To maintain your login session and keep your account secure. The platform cannot function properly without these.
• Functionality Cookies: To remember your language, theme, and other preferences.
• Analytics Cookies: To collect anonymous statistics for understanding how the site is used.

Cookie Controls

You can delete or disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working properly.

7. Your Rights

As a hibajee com user, you have full control over your data. You may exercise the following rights.

Data Access & Correction

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You may request that we stop using your information for certain purposes.
• Data Portability: You may request that your data be exported in a standard, portable format.
• Withdraw Consent: You can withdraw your consent to marketing communications at any time.

To exercise these rights Help Centeror contact us at support@hibajeecom.com. We will respond to your request within 30 days.

8. Child Protection

Hibajee com is strictly prohibited for users under 18. We do not knowingly collect any information from minors.

• Age is verified at the point of registration.
• If a user is identified as a minor, their account will be closed immediately.
• In cases of doubt, we may request a government-issued ID.
• If you suspect your child has created an account, please contact us immediately.

9. Policy Changes

Hibajee com may update this Privacy Policy from time to time. For significant changes, we will notify you via email or SMS.

• Updated policies take effect from the date of publication.
• At least 7 days' notice will be given before any major changes take effect.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

Visit this page regularly to stay up to date with the latest privacy policy.

10. Contact

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch with us.

• Email: support@hibajeecom.com
• Help Center: hibajeecom.com/help-center
• Response Time: Typically within 24 to 48 hours.